Having an accident – and a claim to register – is always a hassle; we know this. We have therefore done our utmost to make registering and managing claims with us as easy and fast as possible Click one of the images below to learn how to easily register a claim with us – if in doubt, or you need our assistance, you can always call 8000 742
Login for claimIf your insured vehicle is involved in an accident, you must first obtain two approvals before we may begin fixing it:
The soft or hard copy of the accident report from the police must be provided to you by the MOI traffic department (document #1) as well as a copy of the repair permission report (document #2)
…and then you need to get a copy of both sides of your car registration (document #3) and a copy of both sides of your driver’s license (document #4)
Required Documents:
You may now quickly register the claim with us using the above mentioned documents — Choose any of below following methods to submit your claim:
For any assistance, we’re always delighted to help you with Dial 8000 742
and upload the documents; we’ll get back to you right away
Bring all required documents to the QIC Motor Claims Department at the Barwa branch.
An insurance policy is a financial agreement between QIC and you. To protect your rights and to secure compliance of QIC as a financial organisation, the State of Qatar has mandated how comprehensive and third partly liability insurances works in terms of covers
For Comprehensive Insurances
The owner of the vehicle has to pay a small part of the spare parts used for repairing the car / bike once the car is older than one year. However, this can be waived by purchasing the ‘No Depreciation of Spare Parts’ Optional cover
Claims repairs will always be done at the car / bike brand’s agency during the first year of registration. Thereafter, QIC can choose to use another workshop of comparable quality. If you wish to ensure your car be repaired at the workshop of the agency, you can buy the ‘Agency Repair’ Optional cover
Important to Know: There are times when your motor insurance does not cover you
There are very few exceptions to the cover of your motor insurance, but they are very important to be aware of – for an exhaustive explanation of the below exceptions, please refer to the policy wordings
The motor insurance does not cover you and the damages you cause if:
We will do our best to ease your frustration by making your engagement with us as simple and hassle-free as possible
CLAIMS PROCEDURE:
In case of a claim under the Policy, the Insured should immediately notify us about the occurrence of the claim and provide all the information and assistance which we may reasonably require.
You can contact us through Call Centre: 8000742 | Email: personal.claims@qic.com.qa | Website: qic.online
Visit to our Head office:
Tamin Street, West Bay,
Doha, Qatar
Following initial claims notification, we will provide a list of preliminary documents required for claims registration and to process the claim.
We reserve the right to require additional documents after review of the preliminary documents. You should preserve the damaged items till the finalization of the claim.
Upon submission of all documents (as mentioned below) we will open a claim file
Required Documents:
In the event of an Inpatient Medical and Curtailment claim, please contact our 24 Hour Claims Assistance Company Neuron at +971 4382 3600 before QIC’s approval
QIC Call Center: 8000 742 – open Sunday through Thursday from 7 am – 8 pm, Saturday 9 am to 5 pm
Fax +974 4448 5858
Emails: claims@qic-insured.com
Fax +974 4483 1569
Email: personal.claims@qic.com.qa
